In Indian households, the search for reliable help—whether it’s a driver for a busy day, a cook
for a family gathering, or dependable household support—has long been a shared frustration.
Despite living in an age where almost every service is just a tap away, everyday household
services have largely remained unorganised, informal, and dependent on word-of-mouth or
unreliable agencies.
This was a reality the founders of Servyo experienced repeatedly in their own lives. It wasn’t
one defining incident that sparked the idea, but a pattern they saw everywhere—last-minute
cancellations, lack of accountability, inconsistent quality, and the constant uncertainty of finding
trustworthy help. Conversations with friends, family, and neighbours only reinforced the fact that
this was not an isolated problem, but a widespread one affecting households across urban
India.
The two founders, Riya Bansal and Priyasha Goel, shared more than just this observation.
Having met during their Masters in Management at London Business School, they brought
together complementary professional backgrounds shaped across India and the UK. Riya’s
experience in management consulting in London, working closely with private equity firms and
portfolio companies, gave her deep exposure to structured problem-solving and scalable
systems. Priyasha, with her background spanning branding and marketing consulting in London,
experience at EY India, and leadership exposure within her family’s long-standing
manufacturing business, brought a strong understanding of operations, brand-building, and
execution. Together, their global exposure and business grounding helped them view a familiar
household problem through a sharper, more structured lens.
Building Servyo: One App, One Solution
“In a country rapidly embracing digital convenience, we noticed that one essential part of daily
life had still been left behind,” the founders recall. As digital platforms transformed food delivery,
transport, and shopping, the question arises why such an essential part of daily life was still
missing from the app ecosystem.
Their research made one thing clear: household services in India represent a massive but
highly unorganised market, lacking structure, transparency, and support for both customers and
service providers.
Servyo was conceived to bridge this gap. Rather than positioning Servyo as just another listing
platform, the founders envisioned it as a managed ecosystem—one that prioritises quality,
trust, and ease of use. Technology became the backbone, but reliability and quality remained
the focus.
Servyo was designed as an on-demand household services app, bringing together multiple
everyday services under one roof. From drivers and chefs to gardeners, the platform allows
users to book services quickly and reliably. Behind the scenes, Servyo focuses heavily on:
● Partner onboarding and verification
● Training and maintaining high quality standards
● Transparent communication between customers and providers
Early Traction and Looking Ahead
The goal was not only convenience, but also trust at scale. “The idea was to build something
dependable enough to become part of everyday life,” the founders share. After months of
groundwork, development, and on-ground learning, Servyo officially launched and went fully live
a couple months ago. It has already onboarded 50+ verified service providers and reached a
growing base of 500+ customers, signaling strong early traction.
Looking ahead, Servyo’s ambition extends far beyond NCR. The founders envision scaling the
platform pan-India and expanding into a wide range of everyday services, building a single,
trusted solution for modern households. Still early in its journey, Servyo stands at the
intersection of convenience, trust, and impact—taking its first steps toward organising a sector
that quietly powers everyday life, one booking at a time.
